Al Jawda Restaurants
How did JISR Help Al Jawda Restaurants Streamline HR processes?
Managing human resources in the restaurant industry requires solutions tailored to its dynamic nature, especially when operating multiple branches with a large workforce. Al Jawda Restaurants faced operational challenges that impacted efficiency and increased administrative costs. Today, we sit down with Hani Saeed, HR Director at Al Jawda, to learn more about the obstacles they encountered, their experience with traditional ERP systems, and why they chose JISR—the solution that helped streamline their HR processes, save time and costs, and enhance employee satisfaction.
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About Al Jawda International Restaurants
Industry
Restaurants & Food Services
Location
4 branches across Saudi Arabia
Employee Number
+300
Since its establishment in 2008, Al Jawda has become one of Saudi Arabia’s leading restaurant management and operations companies. As the company grew, so did its workforce and branch network, highlighting the need for an advanced HR management system to optimize operations and develop its human capital.
Challenges
Like many companies relying on ERP systems for HR management, Al Jawda encountered significant operational challenges as they scaled:
Lack of a user-friendly employee experience, making it difficult for staff to engage with the system.
Rising HR team costs, due to the continuous need for system upgrades and customizations.
Frequent payroll errors, leading to discrepancies in employee salaries and benefits.
Difficulties in training new HR team members on the complex ERP system.
Lengthy operational processes, as the system lacked integration with updated labor regulations.
"I recommended JISR after extensive research on cost-saving strategies. Its efficiency and comprehensive capabilities convinced us it was the right choice."
Why JISR: What goals did AlJawda aim to achieve?
By switching to JISR, Al Jawda aimed to:
✔ Reduce operational costs and improve efficiency
✔ Enhance employee experience and satisfaction
✔ Automate HR tasks to free up time for strategic initiatives
Solutions: How did JISR help Al Jawda overcome its HR challenges?
"When hiring, I now prioritize HR professionals with prior JISR experience because it significantly simplifies our work and boosts efficiency."
1. Improved Employee Experience with Self-Service
Employees can now update their records and access key information without contacting HR, reducing administrative back-and-forth.
Faster request processing enhances efficiency and boosts satisfaction.
"Employees no longer have to wait days for a simple document. Everything is available digitally at any time."
2. Faster Onboarding & Training
"Training a new employee on JISR takes less than 30 minutes, compared to days with our old system."
The intuitive interface accelerates onboarding and reduces training costs.
"With JISR, we can focus on improving the work environment instead of constantly troubleshooting system issues."
3. Seamless Attendance & Payroll Management
Automated attendance tracking eliminates manual errors and ensures accurate payroll processing.
Late arrivals and absences are integrated directly into payroll calculations.
"No more manual tracking—JISR handles attendance seamlessly and accurately."
4. Error Reduction & Compliance Enhancement
Automated reminders for HR tasks like contract renewals and legal documents ensure compliance.
Accurate, real-time reporting improves financial planning.
"With JISR, all regulatory processes are automated, saving us time and protecting us from potential penalties."
5. Integration with Accounting Systems
Seamless integration with Al Jawda’s accounting software simplified payroll and financial reporting.
"Now, we have a clearer financial picture, allowing us to manage expenses and optimize budget allocation."
6. Enhanced Performance Evaluation
"JISR’s performance evaluation feature has revolutionized our semi-annual reviews. It's automated, fast, and provides comprehensive insights."
Employees receive structured feedback, improving engagement and productivity.
7. Reduced Need for HR Expansion
HR process automation minimized the need for additional HR hires, saving costs.
"We now manage more employees with the same HR team—without the need for extra hires."
Results: How has JISR impacted Al Jawda’s operations?
✅ Increased employee satisfaction through easy self-service access to HR information.
✅ Faster new employee training, thanks to JISR’s user-friendly interface.
✅ Higher HR team efficiency, by eliminating repetitive administrative tasks.
✅ Optimized attendance tracking, directly linked to payroll processing.
✅ Lower operational costs, by reducing the need for additional HR staff.
What is your favorite feature of Jisr?
"The two main reasons I chose JISR were the system’s powerful reporting and analytics, which help us make informed decisions, and its ability to enhance employee interaction with HR processes effortlessly."
— Hani Saeed, HR Director, Al Jawda Restaurants
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